FA~Link makes student funds available at the bookstore easily. Students can go directly to the bookstore when selling starts without going elsewhere on campus. Cashiers don’t have to know if the students have funds or not, and waste valuable time researching it. The software will notify you of available amounts and if certain purchases are restricted based on rules set up in the Student Information System.
Phil Sanders, Course Materials Manager at Columbus State Community College
“Our experience with the FA~Link system started back in the summer of 2012 and over that first year we saw a pretty impactful increase in revenues.”
Columbus State Community College saw an increase in sales and a drastic reduction in bad debt on campus. Before FA~Link, students registered and were cut checks. So there was a lot of registering and dropping once they got their funds. We have been able to reduce that as well as some fraudulent activity. And with the revenue increase, we were able to be a true partner with our academic side, and work on textbook affordability initiatives.
“My experience was during my time at San Ana College managing the bookstore. We installed FA~Link in the fall of 2011 and it was a combination of work with the student business office, the financial aid department and the bookstore. Financial aid had a goal to allow financial aid funds for course materials to be accessed by the first day of classes. And so, FA~Link was the perfect solution for that. We installed at two schools which is part of our same community college district in California, San Diego County College and San Ana. We had sales from financial aid at about 100K that first semester. By the end of 2015, we were doing about 300K per semester in sales through financial aid through FA~Link. Two stores together were a little under $5M at the start of 2011. And by the end of 2015 we had added $2M in sales and FA~Link was a big part of that.”
— Tom Bonetati, ICBA Board of Directors, Director UCSD