Frequently Asked Questions

How can students use financial aid at the campus bookstore or campus book provider?

FA~Link authorizes eligible financial aid funds in real time and updates student accounts automatically when purchases are made.

How are transactions posted to student accounts?

FA~Link posts transactions to student accounts in real-time for most partner and SIS situations. Contact us for details on your specific situation.

Does FA~Link integrate with Workday Student?

Yes. FA~Link connects Workday Student with campus store systems to automate financial aid purchasing and account updates.

Does FA~Link support Ellucian Colleague?

Yes. FA~Link is an optional Colleague module and provides real-time integration through our secure API between Ellucian Colleague and campus store platforms.

Does FA~Link support Ellucian Banner?

Yes. FA~Link provides real-time integration between Ellucian Student powered by Banner and campus store platforms.

Does FA~Link support Ellucian SaaS solutions?

Yes. FA~Link earned Partner Network Verified for SaaS designations for both Ellucian Colleague and Banner platforms.

How much IT involvement is required?

FA~Link is cloud-hosted and designed to minimize campus IT effort during implementation and ongoing operations.

How long does implementation take?

FA~Link implementation may take 4-6 weeks. Times vary based on resource availability and calendar opportunities.